Frequently Asked Questions

Everything you need to know about your 4M shopping experience.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to orders below that threshold.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns for store credit are free, while returns to the original payment method incur a $5 restocking fee.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for specific garment stretch.

Which payment methods do you accept?

4M accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team or using the 'Cancel Order' button in your confirmation email.

Are your materials sustainably sourced?

At 4M, we are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we partner only with factories that adhere to fair labor standards.